Privacy Policy

Last modified: March 5, 2018

Introduction

Indian Hills Country Club, Inc. (the “Club”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.indianhillscc.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through desktop applications, if any, or mobile applications you download through or from this Website, which provide dedicated non-browser-based interaction between you and this Website.

It does not apply to information that we collect offline or through any other means, nor does it apply to information you provide to or is collected by any third-party.

Please read this statement carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. 

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, membership account number, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”).
• That is about you but does not identify you individually, such as your opinion regarding the value of current Club activities and your recommendations regarding future possibilities.
• About your internet connection, the equipment you use to access our Website and usage details.We collect this information:
• Directly from you when you provide it to us.
• Automatically as you navigate through the Website, but only for the specific internal purposes described in this policy.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use the Members exclusive areas of our Website, responding to Member surveys or polls, indicating your interest in Club events, making reservations for golf, tennis, dining or other use of our facilities such as private parties and events, registering yourself or your family members for services or events at the Club.
• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Your search queries on the Website.

Automatic Information Collection. 
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic and usage data as well as which Website resources you access and use most frequently.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information.  The statistical data helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting certain parts of our Website may not function as intended. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Analytics Tools.  Analytics tools such as Google Analytics and Facebook Analytics may be used to collect aggregate information about users of our Website to measure their interest in, and use of, various aspects of the Website.  If we employ analytics tools, we will be relying only on aggregate information, which information does not identify you, such as statistical and navigational information. 

Third-Party Use of Cookies and Other Tracking Technologies

The Website includes links to several third-party websites and applications, including the Club’s social media account on Facebook, LinkedIn, Instagram and Pinterest platforms to which we may post information about Club activities or amenities.  These platforms and any information that the third-party owners or operators of these platforms collect during your access or use thereof is subject to the privacy policies and practices of the third-party owners and operators.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

• Present our Website and its contents to you.
• Fulfill any other purpose for which you provide it, including registration or reservations regarding use of Club amenities.
• Give you notices about your membership, including event reminders and registration deadlines.

The usage information we collect helps us to improve our Website and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you use the Website.

Disclosure of Your Information

We may disclose aggregated information (that does not identify any individual), without restriction.  An example of such aggregated non-identifiable information sharing would be from us to our Website developers so that they can help us determine what changes, if any, to our current platform may benefit our Members.

• We will never share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes.  Subject to the following extremely limited exceptions, we will never disclose personal information that we collect or you provide to any third parties or our affiliates for any purpose. 
• To fulfill the purpose for which you provide it.  For example, if you give us an email address and ask that we add it to a designated distribution list, or pass it along to another Club member or non-member for any purpose.  Another example would be if we establish an “email a friend” feature of our Website or App, and you provide us with your email for purposes of using that feature, we will transmit the contents of that email and your email address to your designated recipient(s).
• For any other purpose disclosed by us when you provide the information, or with your prior consent.
• If we believe disclosure is necessary or appropriate to protect the rights or safety of Indian Hills Country Club, our Members or others.
• To contractors, service providers, and other third parties we use to support our business and who are obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Your Choices About Our Collection, Use, and Disclosure of Your Information

Because we already have policies in place to ensure that we do not and will not collect, share or use your personal information for any advertising or marketing services and do not provide access to such information to any non-agent third parties, the possibilities to further limit or control the collection or use of your personal information are limited.  You can either cease use of the Website or you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.

Accessing and Correcting Your Information

You can review and make changes to your personal information at any time by logging into the Members’ Portal of this Website and then linking to “Edit My Personal Information” found on the Members Central page.

You can also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected] or 770-953-1225.

 

REFUND POLICY

Members may request a refund by check if overpayment is made. Refunds will not be given by credit card regardless of the method of payment originally used. Requests are handled on a case by case basis. Please contact our office manager at 770-971-2605 if you need to request a refund.